Niantic Kids Support
The Niantic Kids parent portal allows parents to manage their child’s experience across Niantic games and make sure their child’s personal information remains secure. Parents are able to review and approve their children’s access and permission requests before playing Niantic games.
Since your child is under the age of digital consent, you need to review and approve your child’s game and permission requests before they can play Niantic games. In order to comply with the Children’s Online Privacy Protection Act (COPPA) and General Data Protection Regulation (GDPR), Niantic is required to obtain verifiable consent from the child’s parent prior to gathering any personal information from a child.
When your child signed up to play Pokémon GO, we asked them to share your email address so we could contact you to provide consent. Before they can play Pokémon GO, you need to create a Niantic Kids account so you can approve your child’s game and permission requests.
Your child will not be able to access Pokémon GO until you approve the request via the Niantic Kids Parent Portal. You can use the Niantic Kids Parent Portal to manage the privacy settings of your child’s account. You will have options to control what personal information Niantic collects from your child and will always be informed of any new requests so you can review and approve them.
If you do not approve the request within a reasonable time of your receiving initial permission request email, then the record of your online contact information will be deleted.
We’re required by law to obtain verifiable consent from the child’s parent before we gather any personal information from the child. Because of this, we need to verify your identity so we know you are really you.
The amount and type of transaction depends on your location:
- In the US, this is a one-time charge for $1.00. This is a payment and NOT a temporary authorization hold. The full amount of this charge is donated to charity by our identity verification provider SuperAwesome. No further charges will be made to your credit card after this verification payment.
- Outside the US, SuperAwesome places a temporary authorization hold for £0.30. Authorization holds are not charges and will be removed by your financial institution after approximately 7 days.
Within the Niantic Kids Parent Portal, parents can enable and disable what personal information Niantic collects from your child.
- Visit the Niantic Kids Parent Portal and log into your parent account
- On the overview page, click See Profile to view your child’s permissions.
- Under the Active Apps section, click Review to manage each permission for Pokémon GO.
No. The account linking functionality is not available to children under the age of 13. Trainers under the age of 13 will not see the option in the Settings menu.
No. At this time, these features are only available to Trainers ages 13 and over.
Need to get in touch with us regarding an issue with Niantic Kids?