Some Trainers are experiencing issues interacting with Gyms and Raid Battles. Learn more about these known issues.

I don’t know which email address I used to log in to Pokémon GO

If you forgot which Google account you used to create your Pokémon GO account:

Please visit Google’s username recovery form to receive a list of all your Google accounts. You’ll be asked to provide the recovery email address or phone number associated with your Google accounts. Your recovery email address or phone number is the email address or phone number you provided when you signed up for your Google account. Once you have confirmed ownership of the recovery email address or phone number, you can retrieve a list of all your Google accounts.

 

If you used the Pokemon Trainer Club to set up your Pokémon GO account and you cannot recall or access your account:

Please visit the Pokemon Trainer Club website to reset your password or retrieve your Pokémon Trainer Club username.

For further assistance with Pokémon Trainer Club, you can reach Pokémon support at the Pokémon Support website or at techhelp@pokemon.com.

 

Still need help?

Contact us if you are still unable to log in to your account after reviewing the information above.