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Why was my account terminated?

Our main priority with Pokémon GO is to provide a fair, fun, and safe experience for all players. With that goal in mind, we take action against players who violate the Pokémon GO Terms of Service and the Trainer Guidelines.

 This includes, but is not limited to:

  • promoting or engaging in harassment against any individual or group,
  • falsifying location,
  • using emulators, modified or unofficial software,
  • and/or accessing Pokémon GO clients or backends in an unauthorized manner including through the use of third party software or add-ons.

If you believe your account has been terminated in error incorrectly, you may appeal the termination.