Players who did not receive their PokéCoins from their recent Google Play purchases don't need to take any action. Google Play announced they'll email impacted users about refunds for purchases not received. Learn more.

Discontinued support for certain Apple devices from 2013 and older

In an upcoming update, Pokémon GO will be ending support for Apple devices not capable of upgrading to iOS 11. This change is anticipated to take effect on 02/28/2018. After that date, Trainers will no longer be able to access Pokémon GO using any of the affected devices listed below.

Affected devices:

The following devices are no longer supported by Pokémon GO:

  Name Release year Model numbers
image1.png  iPhone 5c 2013 A1456, A1507, A1516, A1529, A1532
 image4.png iPhone 5 2012 A1428, A1429, A1442
 image2.png iPad
(4th generation)
Late 2012 A1458, A1459, A1460
 image6.png iPad
(3rd generation)
Early 2012 A1416, A1430, A1403
 image5.png iPad mini
(1st generation)
Late 2012 A1432, A1454, A1455
 image3.png iPad 2 2011 A1395, A1396, A1397

If you’re not sure which iOS device you own, please view Apple’s website for detailed information on identifying the different iPhone models and iPad models.

What do I need to do?

If your device is listed as an affected device:

Trainers using affected devices will need to switch to a device that meets our supported device requirements to continue to access Pokémon GO. Trainers who attempt to access Pokémon GO using any of the devices listed above will no longer be able to sign in and will see a message stating that they need to switch to a supported device.

If your device is not listed as an affected device:

No action is required. You will continue to be able to access Pokémon GO without interruption.