Some Trainers are experiencing issues interacting with Gyms and Raid Battles. Learn more about these known issues.

I cannot see sponsored PokéStops or Gyms

Resolved - Working as intended
This functionality is working as intended. See this blog post for more information.

Sponsored locations (branded PokéStops and Gyms created through partnership agreements with Niantic) are only available to Trainers ages 13 or over. Trainers under the age of 13 are not able to see or interact with sponsored locations.